The Dairy/Deli Manager is responsible for the following duties (additional duties may be assigned as needed): Prepares daily schedule and directs activities of Dairy/Deli department employees Assures in-service training for all employees and documents all training Maintains high-profit margin by approved pre-set budgets, which entails, but is not limited to sales goals, cost of goods, expenses, price changes, and waste management (shrink) Assures high quality and proper quantity through accurate ordering and receiving Assures all items in the dairy box are well within their expiration date Rotates stock to assure high quality, fresh merchandise at all times Sets up displays and stocks shelves, coolers, counter bins, tables, freezers, containers, or trays with merchandise Maintains and cleans shelves, bins, tables, and coolers Assures daily price changes are done accurately & completed before store opens; maintaining price integrity at all times Monitors pull dates on all Dairy/Deli merchandise Examines products bought for resale or received for storage Arranges for all equipment to be fixed and cleaned (with the approval of the Store Director.) Manages employees in the department. Carries out supervisory responsibilities by company policies and applicable laws. Other responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding employees addressing complaints, and resolving problems. Customer Service Skills The Dairy/Deli Manager is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Dairy/Deli Manager is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.
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Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees