DAIRY/ASST DEPT LEADER

Kroger • West Jordan, UT

108d

About The Position

Create an outstanding customer experience by embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards and expenses. Direct and supervise all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Nice To Haves

• High school education or equivalent preferred.
• Management experience preferred.
• Dairy experience.
• Retail experience.

Responsibilities

• Create an outstanding customer experience by embracing the Customer 1st strategy.
• Encourage associates to deliver excellent customer service.
• Establish and maintain a safe and clean environment.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards and expenses.
• Direct and supervise all functions, duties and activities for the department.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist store management in preparing the store/department budget and profit and loss reviews.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process and maintain awareness of discrepancies.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs by complying with safety procedures.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED