D365 Sr. F&O Administrator

Associa•Richardson, TX

11d

About The Position

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com . Job Description Purpose The Senior Dynamics 365 Finance & Operations (F&O) System Administrator will be responsible for the ongoing support, maintenance, and optimization of the Microsoft Dynamics 365 ERP, with a primary focus on the Finance & Operations and Project modules. This role serves as a key liaison between the Accounting and Finance department, Operations, and the organization's Microsoft D365 support partner, ensuring seamless system functionality and user support.

Requirements

Bachelor's degree in Information Technology, Computer Science or equivalent work experience and/or education.
Minimum 5 years of experience as system administrator or senior consultant for Microsoft Dynamics 365 Finance & Operations.
Demonstrated excellence in written and verbal communication
Proven ability to deliver exceptional customer service and support
Strong analytical and problem-solving skills with keen attention to detail and commitment to meeting deadlines
Highly capable of working independently as well as collaboratively within a team environment
Adaptable and flexible in dynamic, fast-paced settings
Comprehensive knowledge of accounting principles, practices, and procedures

Nice To Haves

Dynamics 365 Finance Functional Consultant Associate certification or equivalent a plus.
Familiarity with security roles in Microsoft Dynamics.
Basic proficiency with Financial Reporter a plus.

Responsibilities

Maintain user access, system configurations, and integrations
Troubleshoot and resolve system issues within an established SLA
Onboard new acquisitions and providing process walk for new business users
Gather and analyze business requirements to recommend effective solutions
Evaluate and implement system enhancements and integrations
Leading cross-functional projects and initiatives
Communicate project status and system updates to stakeholders
Document system configurations, changes, and processes
Support configuration, maintenance, data migration, and training in a multi-entity environment.
Provide responsive field support and resolve escalated support requests.
Administer and maintain user permissions and security roles.
Manage, test, and document system configurations and workflows.
Translate business objectives and critical success factors into functional documents.
Oversee and maintain integrations with key operational systems.
Coordinate and fulfill reporting requests using Financial Reporter.
Monitor system performance and identify opportunities for optimization.
Oversee the implementation of major and minor system updates.
Evaluate system requests and collaborate with Accounting, Operations, and IT teams to determine viable solutions.