D298, RECEPTIONIST

Memorial Health System • Decatur, IL

81d • $15 - $21

About The Position

The Receptionist at Decatur Memorial Hospital greets visitors and patients, answers and refers telephone calls regarding patient inquiries, and maintains a neat and orderly front desk area. This position is essential for providing excellent customer service and ensuring smooth operations within the department.

Requirements

• High School Diploma.
• One year of office experience required.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to communicate effectively in writing and verbally.
• Time management skills.

Nice To Haves

• Experience in a healthcare setting.
• Familiarity with medical terminology.

Responsibilities

• Greets employees, patients, and other visitors to the department, answering questions, providing and assisting with directions, and making appropriate referrals.
• Answers telephone, taking messages, providing information or forwarding calls.
• Maintains front desk area in neat and orderly manner.
• Processes department mail.

Benefits

• Competitive hourly wage ranging from $15.50 to $21.44.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED