D/R Assistant Casino Shift Manager

Landry'sAtlantic City, NJ
92d

About The Position

The D/R Asst Casino Shift Mgr is responsible for supervising the Dealers in an assigned section of the casino floor. This role is also responsible for providing a pleasant gaming experience to guests while exhibiting a high level of professionalism. This position will also dual rate up to a assistant casino shift manager position as needed.

Requirements

  • Must have a strong knowledge of games and casino rules, procedures and regulation.
  • Minimum of 5 years of experience in a minimum of two (2) games (preferably Craps as one of the games) and knowledge of all games.
  • Strong Supervisory skills and must possess demonstrated leadership ability among peers.

Nice To Haves

  • Experience as a dual rated Shift Manager is preferred but not compulsory.

Responsibilities

  • Directly supervises the operation and conduct of their assigned area/tables in compliance with gaming regulations and department policies and procedures.
  • Settles disputes which might arise at gaming tables, notifies Asst. Games Shift Manager or above when necessary.
  • Accountable for the development and performance of dealers, including the issuance of annual performance evaluations.
  • Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs.
  • Ensures a high level of service is consistently provided.
  • Ensures a professional, cohesive and positive work environment is provided.
  • Oversees the operation and supervision of all table games.
  • Establishes performance expectations and holds staff and themselves accountable to ensure objectives are attained.
  • Responsible for providing on the job training, including service enhancement techniques.
  • Responsible for assigning and/or reassigning the appropriate games personnel to their assigned area/tables.
  • Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices.
  • Demonstrates consistent and sound decision making ability, including complex and challenging situations involving guests and/or employees.
  • Performs any other related duties as assigned.

Benefits

  • Benefit options available.
  • Paid Time Off.
  • Opportunities for advancement.
  • Positive and respectful work environment where diversity is valued.
  • Generous employee discounts on dining, retail, amusements, and hotels.
  • Community volunteer opportunities.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Food Services and Drinking Places

Number of Employees

5,001-10,000 employees

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