D/R Assistant Casino Shift Manager

Landry's • Atlantic City, NJ

92d

About The Position

The D/R Asst Casino Shift Mgr is responsible for supervising the Dealers in an assigned section of the casino floor. This role is also responsible for providing a pleasant gaming experience to guests while exhibiting a high level of professionalism. This position will also dual rate up to a assistant casino shift manager position as needed.

Requirements

• Must have a strong knowledge of games and casino rules, procedures and regulation.
• Minimum of 5 years of experience in a minimum of two (2) games (preferably Craps as one of the games) and knowledge of all games.
• Strong Supervisory skills and must possess demonstrated leadership ability among peers.

Nice To Haves

• Experience as a dual rated Shift Manager is preferred but not compulsory.

Responsibilities

• Directly supervises the operation and conduct of their assigned area/tables in compliance with gaming regulations and department policies and procedures.
• Settles disputes which might arise at gaming tables, notifies Asst. Games Shift Manager or above when necessary.
• Accountable for the development and performance of dealers, including the issuance of annual performance evaluations.
• Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs.
• Ensures a high level of service is consistently provided.
• Ensures a professional, cohesive and positive work environment is provided.
• Oversees the operation and supervision of all table games.
• Establishes performance expectations and holds staff and themselves accountable to ensure objectives are attained.
• Responsible for providing on the job training, including service enhancement techniques.
• Responsible for assigning and/or reassigning the appropriate games personnel to their assigned area/tables.
• Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices.
• Demonstrates consistent and sound decision making ability, including complex and challenging situations involving guests and/or employees.
• Performs any other related duties as assigned.

Benefits

• Benefit options available.
• Paid Time Off.
• Opportunities for advancement.
• Positive and respectful work environment where diversity is valued.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees