Cytology Lab Assistant Lead

Alta Bates SummitSan Francisco, CA
116d$38 - $48Onsite

About The Position

Integrates knowledge, theory and training to properly execute procedures in assigned areas of the laboratory. Responsibilities may include performing specimen and material receipt, preparation, distribution, storage, and disposal; patient visit registration and billing record entry; manual and automated processing of samples; loading/operating moderate complexity automated molecular diagnostic instruments; cleaning, stocking, and routine maintenance; supporting Pathology personnel and pathologists during consultations, postmortem examinations, and routine testing; providing customer service and assistance to clients, pathologists, patients, researchers, and other members of the patient care team; and other routine pre-analytic and post-analytic processes necessary to support health care providers in the diagnosis, treatment, monitoring and prevention of disease. Participates in, and coordinates all aspects of, the daily operation of the assigned laboratory areas, monitoring, assessing, organizing and coordinating the daily activities of co-workers to ensure a smooth and continuous workflow overall, or within an assigned area. Duties routinely include staff scheduling, arranging coverage for staff absences, assigning work, prioritizing work, directing problem-solving and trouble-shooting, ensuring shift-to-shift continuity, and managing customer complaints or inquiries. Leads the development and implementation of new policies, procedures and protocols to streamline workflow, improve efficiency, and enhance the safety and reliability of testing; trains and assesses the competency of co-workers; provides guidance and direction to staff, enabling the accurate, timely and efficient completion of instrument maintenance, quality control, non-conforming event management and records management; provides constructive feedback and recognition to peers, reinforcing Sutter's values and focusing the team's efforts on providing safe, reliable care; and serves as the liaison between laboratory leadership and staff, physicians, patients, family and other hospital staff, leading communication huddles and other structured team meetings.

Requirements

  • High School Diploma or General Education Diploma (GED).
  • 4 years of recent relevant experience.
  • Knowledge and practice of standard principles, procedures, views, and equipment related to handling of chemicals, pathogens, and other potentially infectious agents.
  • Knowledge of human anatomy, physiology, pathology, and medical terminology.
  • Written and verbal communications skills to explain sensitive information clearly and professionally.
  • Well-developed time management and organizational skills.
  • General knowledge of computer applications, such as Microsoft Office Suite and related information systems.
  • Ability to work independently and as part of a team.

Responsibilities

  • Perform specimen and material receipt, preparation, distribution, storage, and disposal.
  • Patient visit registration and billing record entry.
  • Manual and automated processing of samples.
  • Loading/operating moderate complexity automated molecular diagnostic instruments.
  • Cleaning, stocking, and routine maintenance.
  • Support Pathology personnel and pathologists during consultations, postmortem examinations, and routine testing.
  • Provide customer service and assistance to clients, pathologists, patients, researchers, and other members of the patient care team.
  • Participate in and coordinate all aspects of the daily operation of the assigned laboratory areas.
  • Monitor, assess, organize and coordinate the daily activities of co-workers.
  • Staff scheduling and arranging coverage for staff absences.
  • Assign and prioritize work, direct problem-solving and troubleshooting.
  • Ensure shift-to-shift continuity and manage customer complaints or inquiries.
  • Lead the development and implementation of new policies, procedures and protocols.
  • Train and assess the competency of co-workers.
  • Provide guidance and direction to staff for instrument maintenance and quality control.
  • Serve as the liaison between laboratory leadership and staff, physicians, patients, family and other hospital staff.

Benefits

  • Comprehensive benefits package.
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