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The Operations Coordinator - Labs reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the direction of the Manager, the Operations Coordinator has the authority and accountability for facilitating the delivery of quality service for a designated section. The Operations Coordinator works with Pathologists and physician-specialists to coordinate the assessment, the development and the implementation of technology/testing in the Laboratory and oversee daily operations. Duties may include development of standing operating procedures, creation of relative value units (RVU) and implementation of information technology solutions, utilization of change control procedures and oversight of training and competency assessment of staff. Duties include coordination and scheduling of section staffing, organization of staff activities to ensure efficient and effective use of time and effort, oversight of inventory control of section technical and clerical supplies, oversight of supply requests in accordance with section budget constraints and volume demands, and investigation and resolution of section technical and service problems between support services, nursing units, outpatient areas and clinical testing departments. Unique responsibilities to this job include maintaining the highest degree of expertise in that specific discipline, i.e. staying current with information on the latest developments in technology and methodology through attendance at professional, association and scientific meetings, maintaining continual dialogue with scientists and vendors.
