AT&T-posted 8 days ago
Full-time • Mid Level
Onsite • Bellevue, WA
5,001-10,000 employees

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. AT&T is hiring to support a US Government Program that provides IT Services to US Strategic Command located in Omaha Nebraska. Job Duties/Responsibilities: Administer and manage Command and Control (C2) network systems in support of NetOps activities across USSTRATCOM. Configure, operate, and maintain government-furnished monitoring tools to provide real-time situational awareness of designated networks. Support WAN and LAN operations, ensuring network reliability and performance. Operate and maintain enterprise monitoring tools to detect potential incidents, service degradations, or application/network issues. Monitor, evaluate, and optimize network configurations and performance. Assist in evaluating and responding to technical incidents, outages, and changes, including applying security patches. Provide network troubleshooting, incident response, and implement recovery procedures for service or application outages. Respond to incident management system requests, escalating issues as necessary to ensure timely resolution. Ensure 24/7 network coverage and support by performing shift work. Coordinate with stakeholders to communicate incident status, resolutions, and best practices. Required Clearance: TS/SCI (#tssci) Additional Clearance Requirements: Can start with a TS (#topsecret)

  • Administer and manage Command and Control (C2) network systems in support of NetOps activities across USSTRATCOM.
  • Configure, operate, and maintain government-furnished monitoring tools to provide real-time situational awareness of designated networks.
  • Support WAN and LAN operations, ensuring network reliability and performance.
  • Operate and maintain enterprise monitoring tools to detect potential incidents, service degradations, or application/network issues.
  • Monitor, evaluate, and optimize network configurations and performance.
  • Assist in evaluating and responding to technical incidents, outages, and changes, including applying security patches.
  • Provide network troubleshooting, incident response, and implement recovery procedures for service or application outages.
  • Respond to incident management system requests, escalating issues as necessary to ensure timely resolution.
  • Ensure 24/7 network coverage and support by performing shift work.
  • Coordinate with stakeholders to communicate incident status, resolutions, and best practices.
  • Bachelor’s degree (B.S.) in a related field.
  • 10+ years of experience in computer systems engineering or architecture, with extensive responsibilities involving cyber operations platform engineering solutions.
  • At least one of the following certifications: CEH, CFR, Cloud+, GICSP, SSCP, Security+, GSEC, or CySA+.
  • TS/SCI clearance (can start with TS)
  • ITIL v4 certification.
  • Hands-on experience with NetOps activities and C2 network systems within DoD or similar environments.
  • Proficiency in configuring and administering enterprise network monitoring and management tools.
  • Strong background in incident management, technical troubleshooting, and outage response.
  • Experience with WAN and LAN administration, including optimizing network performance and reliability.
  • Familiarity with government security standards, patch management, and change coordination.
  • Proven ability to perform effectively in a 24/7 shift-based support environment.
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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