Cybersecurity TPRM & Trust Manager

MQ Referrals Only

84d • $135,500 - $199,300

About The Position

As Marqeta’s Cybersecurity TPRM & Trust Manager, you will be responsible for helping to lead our Third-Party Risk Management and Customer Trust programs. You will work with a team that oversees vendor security assessments, customer program security assessments, incoming customer questionnaires, and maintains our customer Trust Center. This role will work directly with existing and prospective customers, demonstrating how our security and data protection measures align with industry best practices and applicable laws. The Cybersecurity TPRM & Trust Manager is a bridge between our Sales teams and our Product and Technology teams, playing a pivotal role in the revenue-generating workstream. This lead role will also collaborate with cross-functional teams and third parties to drive remediation of security and privacy risks and ensure we meet our contractual obligations. We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

Requirements

• Masters or Bachelors degree in Computer Science, Information Security, Information Technology or equivalent experience
• 7+ years of industry experience in Information Security, IT Risk Management or Compliance
• Experience designing and integrating technical regulations and standards (e.g. PCI DSS, ISO 27001, SOC2, SOX, NIST, GDPR, etc.)
• Strong interpersonal and leadership skills
• A strong bias toward action and able to operate proactively and effectively in a dynamic, fast-paced environment
• Customer service oriented
• Excellent verbal and written communication skills including the ability to simplify key security messages and translate technical matters to non-technical audiences
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently

Nice To Haves

• CISSP, CISM, CISA, CIPP
• A sense of humor

Responsibilities

• Manage our customer Trust Center and coordinate customer and bank partner security audits
• Coordinate responses to customer requests, including addressing security and data protection inquiries, questionnaires and due diligence assessments
• Communicate directly with Marqeta’s customers, prospects and other partners to represent security and compliance on behalf of the organization
• Provide information about Marqeta’s cybersecurity posture, demonstrating how our information security measures align with customer security expectations and applicable standards and regulations
• Engage with Marqeta’s Product & Tech teams to analyze customer security requirements, influence product roadmaps and drive remediation to improve security features
• Assist with leading the team responsible for third-party risk management activities
• Perform third-party security assessments and due diligence activities
• Help design, implement, and optimize the TPRM program strategy and framework based on security and data protection standards (e.g., PCI, ISO, NIST, GDPR)
• Monitor third-party security practices and compliance with contractual obligations
• Review, redline, and negotiate customer and vendor contracts regarding security related clauses
• Partner with Security and Control Owners across the organization to establish security requirements for third parties
• Develop reporting and metrics to provide executive visibility into TPRM and Customer Trust programs
• Present program status and risk findings to leadership and key stakeholders

Benefits

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees