About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Cybersecurity Support Engineer III (Remote) At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Cybersecurity Support Engineer III. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Senior Business Intelligence Analyst with commitment and compassion. Are you one of them? If so, apply today!

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology or related field.
  • 5+ years of experience in cybersecurity with a focus on supporting applications in the medical industry.
  • Experience with security tools such as SIEM, IDS/IPS, antivirus, IAM and endpoint protection.
  • Scripting experience with Bash, Powershell, Python, and/or JavaScript.
  • Certifications such as CISSP or CEH are preferred.
  • Must be willing to travel occasionally for meetings and business needs.

Responsibilities

  • Provide Level 3 technical support for cybersecurity incidents, including analyzing, troubleshooting, and resolving complex issues related to medical applications and systems.
  • Design, deploy, configure, and maintain Okta identity and access management solutions to meet organizational requirements.
  • Configure and manage security tools and technologies such as firewalls, intrusion detection systems, and endpoint protection systems.
  • Collaborate with internal stakeholders to interpret regulatory requirements and translate them into actionable security measures.
  • Collaborate with internal teams and clients to identify security vulnerabilities and engineer effective solutions to mitigate risks.
  • Conduct regular security assessments and audits of medical applications and systems to ensure compliance with industry standards and regulations.
  • Assist in the development and implementation of security policies, procedures, and best practices to enhance the overall security posture of our clients' environments.
  • Actively monitor and analyze security logs and alerts to detect and respond to potential security incidents in a timely manner.
  • Assist with the preparation and delivery of monthly metrics and reports on the operational effectiveness of our cybersecurity operations.
  • Stay informed about the latest cybersecurity threats, trends, and technologies, and make recommendations for continuous improvement.
  • Other duties as assigned to support the changing needs of the business.

Benefits

  • Competitive compensation package.
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost.
  • Opportunities for advancement.
  • Comprehensive insurance plans for medical, dental, and vision benefits.
  • 401(K) with employer match.
  • Paid time off, paid holidays, family, and pet bereavement.
  • Pet insurance.
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