Cybersecurity Performance and Program Manager

UL Solutions • Northbrook, IL

2d • $105,000 - $145,000 • Hybrid

About The Position

This role is hybrid 3 days a week on-site at the Northbrook or Chicago, IL Office. The UL Solutions Global Cybersecurity team is seeking a Cybersecurity Performance and Program Manager. This role ensures that key cybersecurity metrics are identified, developed and reported and that strategic cybersecurity projects are effectively planned and delivered, in alignment with organizational objectives. Responsible for overseeing the daily operations of the cybersecurity department, ensuring strategic initiatives are executed efficiently, and acting as a key liaison between the CISO and other departments. The ideal candidate will have a strong background in both program management and performance measurement, with the ability to develop, track and report key cybersecurity metrics combined with proven experience in both project management and the leadership of other PMs, as reporting manager. This role reports to the UL Solutions Chief Information Security Officer (CISO).

Requirements

• Bachelor’s degree in information technology, Cybersecurity, Business Administration, or related field and 5+ years of experience in project management, program management, or performance management within cybersecurity or IT-related fields.
• PMP, Agile, CISSP, or other relevant PM or Cybersecurity certifications.
•  Proficient in project management tools (e.g., Microsoft Project).
• Expertise in performance reporting and data visualization tools (e.g., Power BI, Microsoft Excel).
• Strong analytical skills, with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication, presentation, and interpersonal skills.
• Proven experience managing complex projects, tracking performance metrics, and leading cross-functional teams.
• Strong understanding of cybersecurity concepts, practices, and technologies.
• Experience with performance management frameworks, including KPIs, SLAs, and benchmarking.

Responsibilities

• Cybersecurity Transformation Program Management: Program Manage the (2026) UL Solutions Cybersecurity Transformation Program. Scope includes Project Workstreams and UL Project Workstreams.
• Strategic Planning: Assist the CISO in developing and implementing the cybersecurity strategy and roadmap.
• Project Management: Oversee and manage cybersecurity projects, ensuring they are completed on time and within budget.
• Communication: Serve as the primary point of contact for internal and external stakeholders, facilitating communication and collaboration across departments.
• Program Planning & Execution: Support and mentor PMs in the planning, execution, and delivery of Cybersecurity initiatives to ensure they are completed on time, within scope, and within budget. Manage the Cybersecurity Initiative “Funnel” of planned initiatives.
• Resource Management: Hire and develop PM resources for Cybersecurity projects and coordinate requirements with stakeholders to ensure appropriate resources (personnel, technology, budget) are available to meet project schedules.
• Cross-functional Collaboration: Work with Cybersecurity team, external Cybersecurity partners, IT, HR, Corporate Communications, and other stakeholders to ensure the successful delivery of programs and projects.
• Risk Management: Proactively identify project risks and issues and develop mitigation strategies to ensure smooth execution.
• Project Documentation & Reporting: Oversee documentation and work results for cybersecurity projects to ensure compliance with UL Solutions Way 2.0 PM Methodology (where appropriate), including project plans, status reports, timelines, and budgets.
• Continuous Improvement: Lead the development of performance improvement initiatives based on data-driven insights. Recommend process enhancements and new practices to optimize program effectiveness and cybersecurity awareness.
• Benchmarking & Industry Best Practices: Provide expert guidance on industry standards and best practices in cybersecurity performance management, benchmarking internal performance against industry trends.
• Metrics Reporting Process Standardization: Develop and implement standardized processes for managing and reporting cybersecurity metrics, automating wherever possible.
• Technology & Tools: Work with internal teams to evaluate and implement tools and platforms to improve metrics reporting and performance measurement.
• Executive Reporting: Prepare and present program performance results to senior executives, providing actionable insights and recommendations, as required.
• Long Range Planning (LRP): Draft Cybersecurity LRP presentations, in support of the CISO and finalize the LRP with input from the CISO and other leaders.
• Board of Directors Presentations: Draft Cybersecurity Board of Directors presentation s, in support of the CISO and then finalize with input from the CISO and other leaders.

Benefits

• Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $105,000 to $145,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees