Cybersecurity Identity Access Management Analyst

Caesars Entertainment•Las Vegas, NV

About The Position

We are seeking a detail-oriented and service-focused Identity and Access Management (IAM) Analyst to join our team. In this role, you will focus on delivering high-level administrative support while leading process improvement initiatives to maximize team effectiveness. A proactive problem-solver with strong organizational and communication skills. Continuously seeks opportunities to improve workflows and enhance team performance. Responsibilities Process Improvement and Management: Identify opportunities for process improvement within administrative tasks and workflows. Document existing processes, analyze their effectiveness, and propose solutions for optimization. Develop and implement new or revised procedures, ensuring clear documentation and training for relevant staff. Monitor process performance, track key metrics, and identify areas for further enhancement. Example: Track time spent on specific tasks and identify bottlenecks. Collaborate with other departments to ensure smooth integration of processes and identify cross-functional improvements. Example: Streamlining interdepartmental document approvals. Maintain process documentation and ensure it is readily accessible and up-to-date. Administrative Support: Provide comprehensive administrative support to assigned team(s) or individuals, including calendar management, travel arrangements, expense reports, and meeting coordination. Manage incoming and outgoing correspondence (email, mail, phone calls), prioritizing and responding appropriately. Prepare and edit documents, presentations, and reports, ensuring accuracy and professional presentation. Maintain organized filing systems (physical and electronic) and ensure data integrity. Order and manage office supplies, ensuring adequate stock levels and cost-effectiveness. Project Coordination: Assist in the planning and execution of projects, including tracking deadlines, coordinating resources, and communicating with stakeholders. Maintain project documentation and track progress against milestones. Facilitate project meetings and prepare meeting minutes. Communication and Collaboration: Communicate effectively with internal and external stakeholders, building strong working relationships. Act as a point of contact for inquiries and provide timely and accurate information. Collaborate effectively with other administrative staff and team members to ensure seamless support. Technology Proficiency: Utilize various software applications (e.g., Microsoft Office Suite, project management tools, CRM systems) to perform tasks efficiently. Specify the software relevant to the role. Maintain proficiency in relevant technologies and explore new tools to improve productivity. Problem Solving and Initiative: Proactively identify and address potential issues or challenges. Demonstrate initiative in seeking out opportunities for improvement and taking ownership of tasks. Exercise sound judgment and discretion in handling confidential information.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or equivalent work experience.
1 years of experience in Active Directory administration, account provisioning, and email management.
Knowledge of IT ticketing systems (e.g., ServiceNow) and SLA compliance.
Excellent attention to detail, troubleshooting, and problem-solving skills.
Strong communication and collaboration abilities.

Nice To Haves

Experience with Office 365 or Exchange for email account provisioning is a plus.

Responsibilities

Process Improvement and Management: Identify opportunities for process improvement within administrative tasks and workflows.
Document existing processes, analyze their effectiveness, and propose solutions for optimization.
Develop and implement new or revised procedures, ensuring clear documentation and training for relevant staff.
Monitor process performance, track key metrics, and identify areas for further enhancement.
Collaborate with other departments to ensure smooth integration of processes and identify cross-functional improvements.
Maintain process documentation and ensure it is readily accessible and up-to-date.
Administrative Support: Provide comprehensive administrative support to assigned team(s) or individuals, including calendar management, travel arrangements, expense reports, and meeting coordination.
Manage incoming and outgoing correspondence (email, mail, phone calls), prioritizing and responding appropriately.
Prepare and edit documents, presentations, and reports, ensuring accuracy and professional presentation.
Maintain organized filing systems (physical and electronic) and ensure data integrity.
Order and manage office supplies, ensuring adequate stock levels and cost-effectiveness.
Project Coordination: Assist in the planning and execution of projects, including tracking deadlines, coordinating resources, and communicating with stakeholders.
Maintain project documentation and track progress against milestones.
Facilitate project meetings and prepare meeting minutes.
Communication and Collaboration: Communicate effectively with internal and external stakeholders, building strong working relationships.
Act as a point of contact for inquiries and provide timely and accurate information.
Collaborate effectively with other administrative staff and team members to ensure seamless support.
Technology Proficiency: Utilize various software applications (e.g., Microsoft Office Suite, project management tools, CRM systems) to perform tasks efficiently.
Maintain proficiency in relevant technologies and explore new tools to improve productivity.
Problem Solving and Initiative: Proactively identify and address potential issues or challenges.
Demonstrate initiative in seeking out opportunities for improvement and taking ownership of tasks.
Exercise sound judgment and discretion in handling confidential information.