Cybersecurity Engineer

Tri-Force Consulting Services, Inc.•Richmond, VA

19h•Remote

About The Position

Job title: Cybersecurity Engineer Client: Virginia Information Technology Agency Location: 7325 Beau font Springs Dr. Richmond, VA 23225 Duration: 06 Months Note: This is a 06 months of contract to hire and remote role. Tune detection rules to reduce false positives and improve threat visibility for each covered locality. Ensure asset inventory is accurate and up to date for each covered locality. Regularly update the EDR platform and agents to the latest versions. Review and adjust security policies. Conduct health checks to ensure the EDR system is functioning properly. Investigate and remediate unexcepted agent behavior Ensure that Integrations are working as required and troubleshoot when issues are identified Administer and Maintain Vulnerability Management System Maintain and update the vulnerability management platform and agents Conduct health checks to ensure the VMS system is functioning properly. Tune scan policies to reduce false positives and improve accuracy for each covered locality Ensure asset inventory is accurate and up to date for each covered locality Configure and schedule scans for each covered locality. Investigate and remediate unexpected agent behavior. Ensure that integrations are working as required and troubleshoot when issues are identified Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC Maintain and update the Remote Monitoring and Management platform and agents Accurately document customer interactions, troubleshooting steps, and resolutions Escalate complex or unresolved issues as needed Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed Desired Certifications Security+ CrowdStrike Certified Falcon Administrator (CCFA) Tenable Certified Additional Cybersecurity Related Certifications Required Skills: Administer and Maintain EDR Tools Administer and Maintain Vulnerability Management System Experience in information security, with a focus on security technologies. Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner. Ability to work independently and as part of a team. Excellent organizational skills and attention to detail. Relevant certifications preferred. About Us: Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Requirements

Administer and Maintain EDR Tools
Administer and Maintain Vulnerability Management System
Experience in information security, with a focus on security technologies.
Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner.
Ability to work independently and as part of a team.
Excellent organizational skills and attention to detail.

Nice To Haves

Security+
CrowdStrike Certified Falcon Administrator (CCFA)
Tenable Certified
Additional Cybersecurity Related Certifications
Relevant certifications preferred.

Responsibilities

Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
Ensure asset inventory is accurate and up to date for each covered locality.
Regularly update the EDR platform and agents to the latest versions.
Review and adjust security policies.
Conduct health checks to ensure the EDR system is functioning properly.
Investigate and remediate unexcepted agent behavior
Ensure that Integrations are working as required and troubleshoot when issues are identified
Administer and Maintain Vulnerability Management System
Maintain and update the vulnerability management platform and agents
Conduct health checks to ensure the VMS system is functioning properly.
Tune scan policies to reduce false positives and improve accuracy for each covered locality
Ensure asset inventory is accurate and up to date for each covered locality
Configure and schedule scans for each covered locality.
Investigate and remediate unexpected agent behavior.
Ensure that integrations are working as required and troubleshoot when issues are identified
Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
Maintain and update the Remote Monitoring and Management platform and agents
Accurately document customer interactions, troubleshooting steps, and resolutions
Escalate complex or unresolved issues as needed
Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed