The Cybersecurity Engineer position at Truist involves day-to-day support for the Truist proxy with high levels of accuracy while meeting team and ticket deadlines and objectives. The role includes managing the support, policy, and engineering of the Endpoint Internet Access Control tools, specifically the Zscaler Cloud proxy for both production and test environments. Responsibilities encompass handling incident, request, and change control tickets, responding to problem tickets within SLA, managing Zscaler support tickets, and overseeing policy ruleset testing and deployment. The position also requires collaboration with teammates and other teams to resolve issues or implement new policies, as well as certificate management, IdP and access control, and traffic flow integration for proxies. Additionally, the role involves Zscaler Agent deployment and management, API support, and process documentation creation.