Cybersecurity Analyst

Teal • Minneapolis, MN

1d

About The Position

In 2023, TechGen and Aligned Technology Solutions merged to form Teal, a premier advanced IT services company assisting small- to medium-sized organizations in strategically leveraging their technology. Teal differentiates itself through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge. The company empowers employees to explore creativity, pursue passions, and achieve personal growth, fostering an environment that promotes diversity, equity, and inclusivity. The Cybersecurity Analyst, under the direction of the Director of Services, is responsible for protecting internal and external customers as a member of a high-touch, customer-centric team. The role involves exposure to various technologies, compliance frameworks, and cybersecurity methodologies, requiring resourcefulness in finding solutions.

Requirements

• Minimum 3 years of paid experience in a similar role or roles that provide a significant overlap of skills required to perform day-to-day job functions.
• Excellent oral and written communication skills, with the ability to read, speak, and write at a high level.
• Highly responsive.
• Ability to document work and maintain accurate records.
• Resourceful – the ability to figure things out.
• High attention to detail.
• Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with others to create an exceptional experience for each and every client.
• Punctual, dependable, goal oriented, and able to receive constructive coaching.
• Adherence to all policies and procedures, including, but not limited to standards for safety, attendance, punctuality, and personal appearance.

Responsibilities

• Review, investigate, and respond to alerts from: Antimalware, Web Security, Endpoint Detection & Response (EDR), Data Loss Prevention (DLP), Application Control, Device Control, Device Encryption, Network Security Monitoring (NSM), Mobile Device Management (MDM), E-mail Protection, Security Awareness Training, and other Cybersecurity Solutions
• Triage alerts and utilizes knowledge, experience, policies, and information gained during investigations, to declare incidents when necessary to protect customer environments.
• Perform response actions on incidents to include Containment and Eradication on monitored customer environments, devices, and services.
• Review information in customer reporting packages, and compile customer reporting packages.
• Periodically review customer reporting packages with customers and answer questions regarding information contained in reporting packages.
• Work with security service partners to resolve service issues, perform investigations, and ensure continued monitoring of customer environments.
• Coordinate with internal and external stakeholders on incidents and to validate alerts.
• Support necessary compliance activities.
• Characterize and analyze network traffic, system logs, and event logs to identify anomalous activity and potential threats to resources.
• Updating (Tuning) of rules and signatures (e.g., intrusion detection/protection systems, antivirus, content blacklists, etc.) for specialized cyber defense applications.
• Support the creation of after action and incident reports.
• Document incident actions and investigation information in appropriate systems.
• Support and adhere to our company’s core values.
• Maintain professional appearance and conduct at all times.
• Adheres to company work practices.
• Establishes and maintains effective working relationships with colleagues, clients, vendors, and management.
• Documents work processes as required.
• Performs other duties as assigned.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including paid time off, paid holidays, health, dental, vision, life insurance, disability, and retirement plans.
• Ongoing professional development and training opportunities.
• Collaborative and supportive work environment.
• Opportunity to work with cutting-edge technologies and gain hands-on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees