cybersecurity analyst lead, identity and authentication services

Starbucks • Seattle, WA

1d • Onsite

About The Position

This role contributes to Starbucks’ success by leading the analysis, design, and continuous improvement of enterprise-wide Identity and Access Management (IAM) capabilities that ensure secure, compliant, and efficient access to systems and data. As a Cybersecurity Analyst Lead, you will serve as a subject matter expert and mentor, driving operational excellence and advancing Starbucks’ Zero Trust strategy.
A successful Cybersecurity Analyst Lead on the Identity and Access Management (IAM) team at Starbucks is a hands-on technical professional with expertise in identity lifecycle, authentication, and access governance. You thrive in a collaborative environment and are passionate about enabling secure, scalable identity solutions that deliver exceptional user experiences while meeting enterprise-grade security and compliance standards.
You will contribute to the design and delivery of a resilient identity platform that supports Starbucks’ global workforce and trusted external partners. Partnering with cross-functional teams, you will implement advanced capabilities such as hybrid authentication, automated identity lifecycle orchestration, and adaptive access controls. This is an opportunity to shape secure digital access at scale while delivering intelligent, seamless, and compliant identity experiences across a dynamic enterprise environment.

Requirements

• Bachelor’s degree in Computer Science or a related field or 4+ years of relevant experience.
• Applies knowledge of business principles and technology practices to achieve successful outcomes in crossfunctional activities.
• Direct the alignment of systems to fulfil business needs.
• Spearhead the creation of essential documentation in support of systems.
• Convey and engage effectively through excellent oral and written interpersonal and communication skills.
• Strong experience of Microsoft Office products such as Word and Excel.
• Oversee the understanding and improvement of business processes.
• Ensure provision of superior customer service.
• Champion the application of systems development concepts.
• Demonstrate advanced working knowledge of all facets of systems development lifecycle and IT operations.
• Effectively maneuver multiple priorities and ensure deadlines are met.
• Display expert configuration knowledge of applicable applications, modules, and platforms.
• Deep expertise in configuration and integration points of relevant applications/modules/platforms.
• Solid understanding and design experience with Service Oriented Architecture (SOA).
• Ability to couple technology expertise with deep understanding of business requirements to design and deploy highly reliable, scalable, and sustainable global technology solutions.
• Collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drives alignment across a diverse group of stakeholders

Nice To Haves

• Three or more years of experience in cybersecurity with hands on focus in Identity and Access Management.
• Demonstrated ability to collaborate with cross functional partners and provide technical guidance to peers while contributing to shared security and delivery goals.
• Working knowledge of identity and access concepts including authentication, access governance, compliance requirements, Role Based Access Control, and lifecycle management of non-human identities.
• Relevant certifications such as CISSP, CISM, or IAM focused credentials, or equivalent practical experience in cybersecurity or information risk management.

Responsibilities

• Lead IAM initiatives and roadmap execution, including planning, prioritization, deployment, delivery, and ongoing maintenance of identity services supporting authentication, authorization, and identity lifecycle management.
• Define and maintain IAM standards, documentation, and workflows to ensure scalability, redundancy, disaster recovery readiness, and compliance with regulatory frameworks such as SOX and PCI.
• Partner with cross functional teams to design and implement advanced workforce IAM capabilities that align with enterprise security and business objectives.
• Translate complex technical challenges into actionable, value driven business solutions through strong communication and structured problem solving.
• Drive continuous improvement and platform resilience through secure configuration practices, directory services integration, and high availability and failover capabilities across identity platforms.
• Monitor and optimize IAM program performance by conducting risk assessments, technical evaluations, proof of concepts, and vendor assessments for emerging identity technologies.
• Apply agile delivery methodologies, including Kanban and Scrum, to manage work intake, improve execution efficiency, and deliver IAM initiatives at scale.

Benefits

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• You will also have access to backup care and DACA reimbursement.
• Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
• This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
• For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level