Cybersecurity (Access Operations) - San Juan, PR

UnitedHealth Group

11d

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As an analyst in Identity Access Operations, you will be responsible for overseeing automated jobs and executing manual processes related to user access management within our organization. You will work closely with various stakeholders to ensure that user access is granted, modified, or revoked in accordance with established policies and procedures.

Requirements

5+ years of experience in identity and access management, with a focus on manual provisioning
Proven solid understanding of Identity Access Management concepts
Experience with various identity and access management tools and systems
Proven excellent organizational and time management skills
Proven excellent problem-solving and analytical skills
Proven solid communication and interpersonal skills
Proficiency in data analysis tools and techniques (e.g., SQL, Python, R, Excel)
Reside in Puerto Rico
Fully Bilingual Spanish/English proficiency

Nice To Haves

Certifications in identity and access management or security
Experience with automated provisioning tools and workflows
Proven knowledge and understanding of Epic Security
Proven knowledge of industry standards and regulations related to access management (e.g., GDPR, HIPAA)

Responsibilities

Work with Optum Connect/OITPS Leaders to understand and define the Manual Access Provisioning objectives, commitments, roadmaps specific to each client as well as under managed services (shared teams)
Review and process access requests from users and departments. Validate the accuracy and completeness of request information
Ensure compliance with access control policies and procedures. Coordinate with relevant stakeholders to obtain necessary approvals
Manage access rights and privileges, including role-based access control (RBAC) and attribute-based access control (ABAC)
Execute manual provisioning tasks using established tools and procedures. Create, modify, or revoke user accounts in various systems. Assign appropriate roles, permissions, and entitlements. Document all provisioning activities
Conduct regular access reviews to identify and remove unused or unnecessary access rights
Certify that user access is aligned with current job roles and responsibilities. Implement corrective actions as needed to address access anomalies
Ensure compliance with internal access control policies and external regulations. Identify and address potential security risks related to access provisioning. Provide guidance and training to users and departments on access management best practices
Collaborate with IT teams, business units, and security departments to understand their access requirements
Build and maintain positive relationships with stakeholders. Provide timely and accurate information on access provisioning activities
Mentor a team of analysts, providing guidance, support. Assign tasks, monitor progress, and ensure deadlines are met. Foster a collaborative and productive work environment
Conduct in-depth data analysis to uncover insights and support decision-making. Utilize advanced analytical techniques and tools to extract meaningful information from large datasets