The Program Manager is responsible for applying advanced subject matter knowledge to address both common and complex business challenges while adhering to established guidelines. As a strategic leader, you will provide direction and guidance for process improvements, fostering innovation and efficiency within the team. You will represent the organization to external customers and clients, building strong relationships and maintaining high levels of satisfaction. In this role, you will guide and motivate teams to achieve program objectives, clearly communicate with stakeholders, and manage project timelines to ensure successful delivery. You will identify and mitigate risks, control project costs, and effectively resolve conflicts to maintain momentum and project success. Additionally, you may mentor and provide guidance to less experienced team members.