Cyber Security Operational Support CTH

FIS

242d • $77,100 - $125,680

About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. Are you ready to make your mark? Then you sound like a Worldpayer. We are seeking a talented Cyber Security Engineer - II to join a new dynamic team. As a Cyber Security Engineer - II, you will play a crucial role in safeguarding our organization's endpoints from cyber threats and ensuring the overall security posture of our systems. You will be responsible for maintaining the stability and efficiency of our security platforms and services. You will be required for incident handling and ticket resolution and ensuring rapid resolution to ongoing and critical issues. This role will require candidates to work on-call support on a rotating basis for high-severity incidents.

Requirements

• Bachelor's degree in computer science, Information Security, or a related field, or the combination of demonstrable relevant experience and skills.
• Intermediate to advanced level knowledge and experience with market leading management platforms and deployment tools such as Tanium, InTune, SCCM, etc.
• Proven experience in implementing and managing security solutions in enterprise environments.
• In-depth knowledge of various security technologies, including antivirus, EDR/XDR, DLP, application whitelisting, privilege management, endpoint encryption, WAF, firewalls, web content filtering, CI/CD pipeline inspection tools, CASB, CSPM, SIEM, forensic network collection, DDoS mitigation tools, and vulnerability management.
• Understanding of cybersecurity principles, best practices, and industry requirements and frameworks (e.g. NIST CSF, ISO 27001, PCI DSS Mitre Attack and Defend).
• Familiarity with network security concepts and technologies (firewalls, intrusion detection/prevention systems, web application firewalls etc.).
• Deep understanding of operating system technology, including Microsoft Windows, MacOS and various Linux distributions.
• Knowledge of virtualization platforms both centrally managed as well as locally managed as well as the means to provide visibility and control to guest systems.
• An understanding of cloud-based endpoint security solutions and experience with public cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex endpoint security issues.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Responsibilities

• Monitor and action ticket queue, rapidly resolve technology incident issues for internal users.
• Maintain security platforms and services, resolve issues and support SOC/IR users as needed.
• Provide analysis, review and reporting of operating state for security platforms, make recommendations for any changes to environment in order to reduce incident volumes and downtime.
• Maintain, test and implement security policies and procedures to ensure compliance with company policy, industry standards and regulatory requirements.
• Tune, configure and optimize security tools to defend against new tactics, techniques, and procedures or as requested by SOC/IR teams.
• Rapidly fulfill any SOC/IR requests in response to security incidents.
• Collaborate with cross-functional teams to integrate security solutions into existing infrastructure and workflows.
• Stay up-to-date with the latest cybersecurity threats, trends, and technologies, and recommend appropriate security controls and countermeasures.

Benefits

• Competitive compensation.
• Salary range for this position is $77,100.00 - $125,680.00.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree