Cyber Security Intern

RELIANCE WORLDWIDE•Atlanta, GA

About The Position

A graduating senior cybersecurity intern providing incident response support for a global corporate network. Primary responsibilities are real-time network monitoring, alert investigation & classification, and executing incident response following established procedures. Learn and process a wide range of potential alerts. Quickly absorb incident details to gauge severity and integrate information from multiple sources to spot trends and outliers.

Requirements

A graduating senior completing tertiary studies in an IT-related field by May 2026.
Fundamental knowledge of all Microsoft OS platforms and the OSI model, Linux, and UNIX OS knowledge is a plus.
Broad understanding of IT security and general systems infrastructure.
Understanding of the TCP/IP protocol suite, networking ports, and network traffic flow.
Strong communication and customer service skills and a teamwork-oriented mindset.
Strong initiative, demonstrated by accomplishing tasks, improving current work processes, and assisting others when necessary.
This position requires curiosity, fast learning abilities, and a desire to help where needed.
Willingness and ability to learn new related skills and programs as needed.
High-enthusiasm, can-do attitude, creativity, initiative, and innovation.
Strong ability to move fast, prioritize, and manage multiple projects at a time.
Good written & verbal communication skills.
Ability/learn to translate technical issues and concepts into business language.
Regular and timely communication of request/incident status.
Multi-tasking: Ability to handle multiple tasks at any one time and prioritize effectively.
Accuracy: Ability to ensure information, facts, and figures are accurate and free from mistakes.
Sense of Urgency: Ability to respond as needed within an appropriate timeframe.
Problem Solving: Analytical thinker with the ability to solve problems and seek support/help when needed.
Organization: Ability to organize effectively.
Team-Player: Ability to work both within and across teams to ensure work is completed with appropriate input from others.
Decision Making: Ability to make decisions on work issues that impact the successful completion of tasks.
Focus: Ability to work calmly & effectively under pressure to tight deadlines.
Delivery: Delivery focused with a commitment to get the job done.
Extra Mile: Going above and beyond to exceed customer expectations.

Nice To Haves

IT and security certifications are a plus.
Intern work or general IT work experience is a plus but not required.
Scripting and some programming knowledge a plus.
A self-motivator, willing to learn new technical skills and participate with an experienced global multi-functional IT team.

Responsibilities

Monitor and work alerts in security portals (Office 365/Azure, service desk tools, EDR/XDR, and vulnerability management platforms).
Monitor account access and alerts.
Conduct reviews of Active Directory and other enterprise platform accounts and changes.
Review and communicate vulnerability findings in assets and network devices.
Assist in audit review of policies within group and region applications.
Monitor, document, and process security service desk tickets and notifications.
Analyze IT requirements and provide objective advice on the use of IT security requirements.
Assist departments with patch management and other projects.
Assist in security awareness, and phishing campaigns, coordinate new and annual video training, and participate in company security tech talks.
Troubleshoot and resolve complex problems spanning multiple infrastructure components working with colleagues around the world.