Cyber Operations Analyst, Office of Chief Information Officer

City of New York-posted 3 days ago
Full-time • Entry Level
Long Island City, NY
101-250 employees
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The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Cyber Operations Analyst to join its award-winning, innovative technology team in revolutionizing public health IT.

  • Perform engineering, design, implementation, maintenance, analysis, and administration of security technologies.
  • Remain current on cybersecurity trends and intelligence to enhance security analysis and incident identification capabilities for the incident response team.
  • Evaluate emerging security technologies and provide recommendations to strengthen the information security environment.
  • Develop, configure, and implement daily vulnerability scans to detect, analyze, remediate, and prevent exploitation of network endpoints.
  • Evaluate the risks of identified vulnerabilities, ensure they are prioritized, and that appropriate countermeasures are operationalized.
  • Create custom rules and modify existing rules, policies, alerts, etc., within security applications based on stakeholder needs or situational conditions.
  • Work on and lead the Security Information and Event Management (SIEM) architecture, design, and implementation.
  • Create custom alert schemas, reports, and custom dashboards within the SIEM.
  • Implement protections such as Firewall blocks, EPO/AV (Endpoint Protection/Antivirus) policies and rules, and the creation of Indicators of Compromise (IOCs).
  • Resolve client Remote Access requests, providing Tier 2/3 support.
  • A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or
  • A four-year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in “1” above; or
  • Education and/or experience equivalent to “1” or “2”, above. College education may be substituted for up to two years of the required experience in “2” above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.
  • Professional experience and/or qualifications.
  • Certifications (SIEM/Incident Monitoring): Certifications related to SIEM and/or security incident monitoring (e.g., GCIA, GCIH, CEH).
  • Industry Security Certifications: Industry security certifications such as CISSP, CISM, CISA, SSCP, and/or CCSP.
  • SIEM and Incident Response Expertise: Proficiency in SIEMs, log collection, event correlation, and incident response best practices.
  • Vulnerability Knowledge: Knowledge of tools and processes used to expose known and undocumented vulnerabilities in various system platforms; initiative to learn new technologies as they evolve.
  • Security Process Development: Experience in building security processes, run books, and documenting important security tasks.
  • Communication Skills: Ability to communicate clearly and effectively with technical and business stakeholders.
  • Autonomy & Motivation: Self-directed, self-starter, and highly motivated with the ability to work with minimal supervision.
  • Analytical Skills: Excellent analytical skills to discuss problems, analyze solutions/options, evaluate, and enable improved processes.
  • Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (https://studentaid.gov/pslf/)
  • Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
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