Cyber Defense Ops Specialist

Citizens Bank

121d • $66,320 - $99,480

About The Position

The Cyber Defense Ops Specialist is an individual contributor in the Cyber Defense Threat Detection (CDTD) Cyber Defense Operations Center (CDOC), responsible for performing security monitoring, intrusion analysis, incident handling, data loss prevention, privileged user monitoring, security incident management, malware detection/eradication, and recognizing hacker/incident response tactics, techniques, and procedures. This role requires the incumbent to stay current with security technology, the threat landscape, and emerging threats.

Requirements

• 1 or more years of security industry experience preferably in a Security Operations Center (SOC) environment.
• Strong verbal and written communication skills including the ability to communicate technical concepts to non-technical audiences.
• Excellent critical thinking, problem-solving, and decision-making skills.
• Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Ability to work independently or strategically.
• Experience adapting and demonstrating flexibility while working in a dynamic environment.

Nice To Haves

• Experience or knowledge of Security Information and Event Management Tools (Arcsight, Splunk, etc.)
• Experience with Intrusion Prevention/Detection Tools (FirePower, McAfee, PaloAlto)
• Familiarity with Database Security Tools (Guardium, jSonar)
• Knowledge of Data Loss Prevention Tools (Symantec, Triton, etc.)
• Experience with Firewalls (Cisco, Palo Alto, Check Point etc.)
• Familiarity with Application Security Tools (Web Application Firewalls)
• Experience with Vulnerability tools
• Knowledge of Cyber Security Incident Response
• Experience with Host Intrusion Detection Systems
• Familiarity with XDR and Antivirus Tools (Crowdstrike, Symantec, MS Defender)
• A combination of relevant industry certifications preferred (e.g. Net+, Sec+, CEH, Pentest+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals)

Responsibilities

• Performing ongoing monitoring and threat analysis, analyzing logs, NetFlow data, and packet capture.
• Identifying potential IT security incidents and escalating information to appropriate senior staff.
• Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques.

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees