Cyber Crisis/Incident Response Manager (HYBRID)

Equitable • Syracuse, NY

23d • $113,000 - $135,000 • Hybrid

About The Position

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.
Equitable is looking for a Cyber Crisis/Incident Response Manager who will play a critical role in safeguarding the organization’s digital assets and reputation. This position is responsible for managing cyber incidents, developing and maintaining response frameworks, and ensuring readiness through proactive planning and exercises. The ideal candidate will have strong technical knowledge, leadership skills, and the ability to collaborate across multiple business units in a high-pressure environment.
As a Cyber Crisis/Incident Response Manager, you will be at the forefront of protecting our organization against evolving cyber threats. This role is responsible for leading incident response efforts, developing and maintaining actionable runbooks, and ensuring organizational readiness through annual cyber crisis tabletop exercises. You will collaborate closely with Lines of Business and senior leadership to manage high-impact cyber events, drive continuous improvement, and uphold compliance with industry standards. If you thrive in fast-paced environments and have a passion for cybersecurity resilience, this is your opportunity to make a significant impact.

Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, or related field OR 8+ years of equivalent experience.
• 5+ years of experience in incident response, cyber crisis management, or related cybersecurity roles.
• Demonstrated understanding of threat landscapes, attack vectors, and mitigation strategies.
• Familiarity with frameworks such as NIST CSF, ISO 27001, and FFIEC guidelines.
• Established communication and stakeholder management skills.
• Ability to work under pressure and make critical decisions during high-impact events.
• Knowledge of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery.
• Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.
• Knowledge of the processes, tools and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling and preventing violations of IT security.
• Knowledge of the accountability framework and processes used to encourage proper behavior in IT activities and operations; ability to implement IT systems and controls to meet business needs and requirements.

Nice To Haves

• Experience in financial services or other highly regulated industries.
• Certifications such as CISSP, CISM, or GIAC (GCIH, GCFA).
• Knowledge of SIEM tools, forensic analysis, and threat intelligence platforms.

Responsibilities

• Lead and coordinate the response to cyber incidents, ensuring timely containment, eradication, and recovery.
• Serve as the primary point of escalation during major cyber events, providing guidance and decision-making support.
• Maintain detailed documentation of incidents and lessons learned for continuous improvement.
• Develop, update, and optimize incident response runbooks and playbooks to align with evolving threats and regulatory requirements.
• Ensure runbooks are actionable, tested, and accessible to relevant stakeholders.
• Interface with Lines of Business (LOBs) to ensure alignment of incident response processes with operational needs.
• Act as a liaison between technical teams, business units, and executive leadership during crisis situations.
• Design, develop, and deliver annual cyber crisis tabletop exercises to validate organizational readiness.
• Coordinate post-exercise reviews and implement improvements based on findings.
• Track and report on incident metrics, trends, and response effectiveness to senior leadership.
• Ensure compliance with internal policies, industry standards, and regulatory requirements.
• Stay informed on evolving threats and continuously monitor the threat landscape relevant to the firm, ensuring the team is updated on emerging risks.

Benefits

• Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities.
• For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager