CX Support Administrator
About The Position
At Skyline Exhibits, we create custom exhibits, without the custom price tag inspiring people to create impactful experiences. Our ultimate focus is empowering clients to succeed. With passion for the customer experience, our team delivers a best-in-class journey for maximum trade show and event success. Since our inception in 1980, we have been recognized as a design leader in the exhibit industry, intent on creating products that help marketers exhibit more easily and efficiently. With over 100 patents, we continue aggressively developing and testing products to evolve your success on the trade show floor. Our exhibit, display and digital experience products help clients elevate their brand on the show floor. Position Overview The Client Experience Support Administrator plays a critical role in supporting the operational efficiency of the Client Experience team. This role is responsible for managing workflow within Adobe Workfront, ensuring compliance across quoting and ordering processes, and providing administrative and reporting support to Project Managers and leadership. This position acts as the central hub for project intake, routing, and process governance, helping to ensure projects move through the system accurately, efficiently, and in alignment with company standards.
Requirements
- Strong organizational skills with high attention to detail
- Ability to manage multiple priorities and workflows simultaneously
- Strong communication and problem-solving skills
- Experience in operations, project coordination, or administrative support roles preferred
Nice To Haves
- Experience with Adobe Workfront or similar project management systems preferred
Responsibilities
- Workload and capacity management within Workfront; review incoming requests and assign accordingly
- Maintain and update Workfront task lists, templates, and workflows to support efficient project execution
- Serve as a primary point of contact for workflow and system-related questions, including project setup, movement, and closeout support
- Audit projects for process compliance, ensuring required documentation (signed quotes, vendor quotes, request forms) is properly uploaded and complete
- Build and maintain reports within Workfront to support team visibility and decision-making
- Provide administrative support to the Project Management team as needed
- Ensure accurate and timely data entry across multiple systems maintaining data integrity, consistency, and alignment between platforms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
