Unclassified-posted about 1 year ago
Full-time
Austin, TX
This job is no longer available
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The CX Configuration Specialist is a remote contract role focused on the implementation and configuration of contact center services, specifically utilizing the NICE InContact CXone platform. This position requires extensive experience in contact center environments, strong technical skills in software engineering, and the ability to manage complex call flows and integrations. The specialist will work closely with stakeholders to document requirements, troubleshoot issues, and provide training on CXone tools.
