CW - Field Service Technician II Rotational - North Dakota

Flexsteel Pipeline Technologies • Williston, ND

112d

About The Position

This is a Cactus Wellhead position located in Williston, ND. The role is responsible for some field service activities including installation, testing, servicing, and repairing wellhead equipment. The position requires maintaining a customer base by performing timely and competent service work. The position operates on a rotational schedule of 28/28.

Requirements

• High school diploma or general education degree (GED).
• 2 to 5 years related experience and/or training; or equivalent combination of education and experience.
• Customer required training.
• Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR.
• Working knowledge of Cactus Wellhead Product, Customer Service Best Practices, Service Documentation and Record Keeping, Wellhead and Valve Equipment Compatibility, Wellhead and Valve Installation, Operation, and Maintenance, Field Equipment Repair, Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment.
• Intermediate Computer, Language, and Mathematical Skills.
• Intermediate Reasoning Ability.
• Ability to speak, read and understand English.

Responsibilities

• Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position.
• Check compatibility of equipment, inspect condition, dry fit and communicate relevant information with customers.
• Install and test equipment in accordance with operating procedures.
• Service wellhead equipment as requested by customers in accordance with maintenance procedures.
• Repair wellhead equipment as requested by customers and as necessary due to field malfunctions.
• Maintain service vehicle and tools/equipment.
• Ensure periodic maintenance consistent with Company policy and promptly report required repairs to Service Manager.
• Provide feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports.
• Identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job.
• Prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely.
• Maintain a high degree of customer satisfaction by providing timely and competent service.
• Complete special projects or assignments as directed by management.

What This Job Offers

• Job Type: Full-time
• Industry: Oil and Gas Extraction
• Education Level: High school or GED