CVO Specialist

Jackson Healthcare

77d

About The Position

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. The CVO Specialist will be responsible for providing privileging or licensing support to client, facilities, boards, groups and clinicians. The CVO Specialist will validate and review the professional qualifications of a clinician to practice medicine in their field to meet NCQA and LT standards and the client’s business model. This role is accountable for the initial and renewal for credentialing, privileging, reinstatement, and/or update of licensing type services such as DEA and CSR as requested by our clients. The Specialist will also process files for our clients conducted by the medical authority (MSO at the hospital) or licensing board to determine whether to grant privileges and/or a license to a clinician to engage in specific clinical activity or procedures at a particular facility.

Requirements

• High School Diploma or equivalent required; Bachelor’s degree preferred
• 1+ years of related experience preferred
• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of PDF editing software
• Working knowledge of Salesforce
• Ability to build relationships at all levels - internally and externally
• Strong customer service mindset
• Strong organizational and time management skills
• Ability to work independently
• Strong communication skills - both oral and written
• Ability to work with sensitive information and maintain confidentiality
• Solid critical thinking and problem-solving skills
• Strong attention to detail and accuracy

Nice To Haves

• Experience in healthcare staffing or credentialing
• Familiarity with NCQA standards

Responsibilities

• Processes privileging or licensing files according to the client’s and/or board’s standards
• Performs all documentation tasks on a privileging or licensing file
• Updates database for every file with the most current information
• Acts as a liaison between the client, clinician, and/or appropriate state board
• Resolves or appropriately escalates inquiries and concerns
• Proactively communicates information and updates to Production, CVO partners, and Management
• Partners with the facility or group to resolve outstanding items to complete the file process

Benefits

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions)
• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance)
• Paid maternity and paternity leave
• Company sponsored 401k plan with company matching
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure
• Tuition reimbursement for continuing education
• An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED