Cvn Ctr Event Mgr

Metro Nashville Public Schools • Nashville, TN

2d • Onsite

About The Position

Under the direction of the Director of Event Services, serves as the
Customer/Meeting liaison assisting with preplanning, coordination, onsite
service and post wrap up for events.

Music City Center is Nashville's convention center located in the heart of
downtown. The 2.1 million square foot facility opened in 2013 and was built so
that Nashville could host large, city-wide conventions in the downtown area. The
mission of Music City Center is to create significant economic benefit for the
citizens of the greater Nashville region by attracting local and national events
while focusing on community inclusion, sustainability and exceptional customer
service delivered by our talented team members.

Equal Opportunity Employer
In Compliance With Tennessee Law, all applications are subject to Public
Disclosure

The Convention Center Authority does not discriminate on the basis of race,
color, national origin, gender, gender identity, sexual orientation, age,
religion, creed or disability in admission to, access to, or operations of its
programs, services, or activities. Discrimination against any person in
recruitment, examination, appointment, training, promotion, retention,
discipline or any other employment practices because of non-merit factors shall
be prohibited. Requests for ADA accommodation should be directed to the HR
Director @ 615-401-1400.

Requirements

• Bachelor's Degree preferred
• Education/Experience Equivalent will also be considered.

Responsibilities

• Preplanning with customers beginning at time of file turnover from Sales including developing and sustaining relationships with customers
• Preparing and distributing all event documentation in a timely manner in an accurate and professional format.
• Scheduling and leading pre-event and post event meetings with customers and appropriate Music City Center team members.
• Developing relationships with the Operations team and vendors that benefit our customers and the goals of the Music City Center.
• Preparing accurate ancillary estimates and providing to customers in advance of events. Providing final ancillary charges to customers in a timely manner at the conclusion of events.
• Up selling services and in-house Music City Center vendors throughout the planning process.
• Providing on site coordination/services of event activity and operational team.
• Providing post wrap up meetings including, but not limited to, sending customer satisfaction survey and completing the internal event critique.
• Willing to work more than 40 hours a week to include weekends, overnight hours, and holidays based on the needs of the client.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees