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The position is responsible for the coordination of the documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers. The role involves providing impeccable customer service, obtaining correct classification of goods for customs release, and processing various import-related documentation for submission to US Customs. The employee will maintain and keep current all shipment documentation in compliance with record-keeping requirements and adhere to all international importing and exporting regulations. The position requires close collaboration with internal staff, departments, FedEx operations, and customers to deliver a high level of service. Additional responsibilities include processing agency brokerage shipments, handling remote filings, and ensuring compliance with government and organizational policies. Other duties may be assigned as needed, and paid training is provided.