Customs Specialist

STEAM LOGISTICS LLC • Chattanooga, TN

3d

About The Position

As a Customs Specialist at Steam, you’ll support the processing of U.S. import shipments by reviewing documents, entering accurate data, and helping ensure cargo is cleared compliantly and on time. This role works closely with customers, internal operations teams, and U.S. government agencies such as CBP, FDA, and USDA. It’s a great opportunity for someone who is detail‑oriented, organized, and interested in building a career in logistics and international trade. You’ll receive training and support from a collaborative team while gradually taking on increased responsibility as you grow in the role.

Requirements

• High attention to detail with strong data entry and document review skills
• Clear written and verbal communication skills
• Ability to stay organized and manage multiple tasks at once
• Minimum of 1–2 years of professional work experience in any industry
• Interest in logistics, supply chain, international trade, or compliance
• Comfortable working in a fully digital environment using Microsoft Office and learning new systems
• Willingness to learn, ask questions, and grow in a compliance related profession

Nice To Haves

• Previous experience in logistics or freight forwarding is a plus, but not required

Responsibilities

• Collect and review commercial documents from clients and partners for completeness and accuracy
• Enter shipment and customs data into Steam’s systems
• Submit customs entries in advance of port arrival to support timely cargo release
• Coordinate with internal Operations and Drayage teams to address holds, exams, or agency requirements
• Communicate with CBP, FDA, USDA, FWS, DHS, and other agencies as needed
• Assist with Post Summary Corrections (PSCs) under team guidance
• Support client onboarding calls and help explain Steam’s customs clearance process
• Help maintain HTS classifications, product records, and country‑of-origin information
• Prepare and issue Delivery Orders (D/O’s) for drayage partners and track shipments through final delivery
• Assist with freight and terminal payments to help avoid unnecessary delays or storage charges
• Support audits and internal reviews to maintain a strong culture of compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees