Customs Specialist, Entry Writer

DSV Road Transport • Iselin, NJ

81d • $22 - $30

About The Position

The primary duty of a Customs Specialist/Entry Writer is to classify imported goods and to process complex import transactions, including all related activities, for an assigned base of accounts. Train and advise team members in areas of Customs regulations, classification and valuation. Work with clients to establish detailed profiles and procedures that properly represent clients' import processes. Communicate changes in regulations, Customs, and other government agency procedures to clients. Alert clients to special areas of concern or to potential problems in the import process. Perform all duties correctly, cost-efficiently, in compliance with Company standards. This position is exempt and typically reports to a licensed Customs Brokerage Manager, Import Operations Manager or Branch Manager under general supervision.

Requirements

• High school Diploma or GED
• 1-2 years entry writing and/or brokerage operation experience
• Prior utilization of CargoWise One preferred
• Licensed Broker a definite plus
• Knowledge of domestic and international geography including countries, major cities and ocean ports
• Intermediate skills in Microsoft Outlook, Word and Excel
• Ability to work with minimal supervision and deliver a high level of customer service
• Detail-oriented, organized and the ability to effectively manage multiple priorities
• Effective interpersonal skills and ability to communicate both orally and in writing

Responsibilities

• Classify import items and notify Customs to determine appropriate import duties.
• Train and advise team members in areas of Customs regulations, classification and valuation.
• Maintain a high level of expertise in all areas of US Customs regulations, including customs clearance processes, classification and valuation.
• Perform regular review of trade publications as well as attend all (CBP) customs sponsored seminars in assigned area.
• Perform audit review on all assigned brokerage files and payments to customs.
• Maintain and keep current all customs compliance documentation.
• Initiate and develop written procedures for handling each account served by the team.
• Manage the appropriate databases to reflect these procedures.
• Receive, review, and process high-volume and/or complex import transactions for an assigned base of accounts.
• Process documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate.
• Arrange both delivery and the invoicing of the import account for services rendered.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Adhere to all domestic and international shipping regulations.
• Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner.
• Provide excellent and timely customer service.
• Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions.
• Provide input on team performance as assigned.
• Adhere to all company policies, procedures, and guidelines.
• Train new employees in systems at branch if DSV University systems training has been completed.
• Perform other duties as assigned.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• tuition_reimbursement
• professional_development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees