Customs Operations Specialist

Radix Group International • Port Huron, MI

284d

About The Position

DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We have an outstanding career opportunity for a Customs Operations Specialist in our Port Huron, MI facility. As a Customs Entry Processing Agent you will be responsible for completing the customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!

Requirements

• HS diploma or GED required
• Keyboarding / 10 key data processing skills required
• Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required
• Exceptional customer service skills
• Strong communication skills
• Flexibility to work various shifts: days, evenings, nights, or weekends
• Minimum of 1-2 years of experience in area of responsibility

Responsibilities

• Enter new customer orders into our DHL computerized system to obtain release of cargo
• Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
• Completes document auto upload as needed into DHL computerized system
• Work with importer to obtain missing information via telephone or email
• Maintains positive and professional customer relationships (internal and external)
• Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA's (Participating Government Agencies)
• May be assigned additional tasks as needed

Benefits

• Total Compensation Package: We offer a competitive base salary.
• 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
• Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
• Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
• Vision: Optional coverage for eye exams, frames, and contact lenses.
• Dental: Optional coverage for preventative, major, and basic dental services.
• Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED