Customs Operations Manager - Fashion & Textile
About The Position
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-effectiveness.
Requirements
- Extensive knowledge of importing regulations and customs brokerage practices.
- Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
- Strong analytical and problem-solving skills.
- Excellent communication skills-verbal, written, and interpersonal.
- Proficiency in computer applications, including spreadsheets and databases.
- Demonstrated leadership experience in coaching and developing staff.
- Financial acumen, including budgeting experience.
- A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
- A Customs Brokerage License is required.
- In-depth understanding of ACE and experience with US Customs regulations and PGAs.
- Familiarity with Northern Border Customs Entries (Canada to USA).
Responsibilities
- Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
- Train and implement policies and procedures that uphold our service standards.
- Lead and develop a talented team, providing coaching and performance management.
- Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity.
- Collaborate on policy development to enhance our customs operations.
Benefits
- Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Couriers and Messengers
Number of Employees
5,001-10,000 employees
