Customs Manager

Delmar International•Rouses Point, NY

28d

About The Position

Reporting to the Senior Manager, the Customs Manager is responsible for managing the brokerage team, ensuring the appropriate and efficient delivery of customs services to Delmar clients, as well as, ensuring company goals and targets are met. The Customs Manager will be managing and participating in the development of customs processes, service platforms and productivity output. He/she will also be responsible for addressing client issues, maintaining positive relationships with them as well as with relevant government authorities.

Requirements

Minimum 5 years of experience in Customs Brokerage operations
Minimum 5-8 years of staff management or leadership experience
Strong demonstrated knowledge of U.S. customs regulations & trade processes and programs
CCS designation or a U.S. Customs Brokerage license is preferred
Excellent interpersonal skills and capability of motivating your team to ensure successful mandate completion
Exceptional customer service skills, overseeing customers' orders from end to end
Eagerness to learn and accept new challenges, highly self-motivated
Extremely detail oriented and highly organized

Nice To Haves

CCS designation or a U.S. Customs Brokerage license is preferred

Responsibilities

managing the brokerage team
ensuring the appropriate and efficient delivery of customs services to Delmar clients
ensuring company goals and targets are met
managing and participating in the development of customs processes, service platforms and productivity output
addressing client issues
maintaining positive relationships with clients and relevant government authorities