Customs Import Specialist

GHY International • Pembina, ND

21h

About The Position

Reporting to the Client Care Manager, the Evening Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently during evening hours, while delivering outstanding service.

Requirements

• Ability to represent GHY professionally and collaborate effectively
• Strong prioritization skills in a fast-paced, changing environment
• Self-motivated and able to work independently
• Exceptional attention to detail and problem-solving skills
• Proficiency in Outlook, Word, and Excel
• Excellent oral and written communication skills
• Ability to meet tight deadlines
• Completion of Grade 12 Education

Nice To Haves

• Prior Brokerage Services/Logistics Experience Preferred

Responsibilities

• Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs
• Process entries for ocean, air, truck, and rail shipments
• Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions
• Review documentation to ensure complete entry packages before processing
• Communicate internally and externally with carriers, vendors, and clients via phone and email
• Monitor entry dashboards and escalate “moment of truth” issues to the Production Manager
• Perform other duties as required

Benefits

• Work-Life Balance: Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired.
• Competitive Compensation: Fair pay through scheduled salary assessments and a performance-based bonus program.
• Excellent Benefits: Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
• Growth & Development: Access to our internal university, leadership development program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED