Customs Entry Writer

Maersk-posted 3 months ago
$52,000 - $56,000/Yr
Full-time
Hybrid • Gardena, CA
Support Activities for Transportation
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The CHB Delivery Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

  • Own all CHB operations services for the customers assigned to them, including but not limited to: Providing customer service to assigned customers and assisting customers with questions and requests for information.
  • Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.
  • Opens entry files, and subsequently processes entries according to outlined KPI.
  • Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
  • Completes customer billing and/or other required reports.
  • Completes tracking and tracing for inbound shipments.
  • Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
  • Required to ensure that required documentation / entry package is uploaded into operating system.
  • Maintain customer SOPs and make updates as needed.
  • Minimum 1 year of CHB experience.
  • Excellent verbal and written communication skills with the ability to communicate confidently.
  • Persistently drives issues to closure.
  • Well organized, detail oriented - especially when working under pressure.
  • Works together with others in the business unit to achieve results, fosters teamwork.
  • Ability to multi-task in a fast-paced environment.
  • Bachelor's degree preferred but not required, or equivalent work experience.
  • Customs House Brokerage License preferred but not required.
  • Health Insurance
  • Paid Time Off
  • 401k Match
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