Customs Digital Solutions Manager

coty • Amsterdam, MO

73d

About The Position

We’re Coty, one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Within our prestige portfolio we hold brands like Gucci, Burberry, Hugo Boss, Lancaster, Marc Jacobs, Kylie Jenner, Chloé and Orveda. Some examples of our consumer brands are Covergirl, Max Factor, Adidas, Rimmel and Sally Hansen. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. More information on Coty, our Purpose and Portfolio can be found on www.coty.com. The Central Customs Team (CCT), as part of supply chain – logistics department provides customs and trade compliance expertise to the regional sites and transport network and drives governance across regions. It translates global compliance and optimization targets into regional framework and guidelines to support operational continuity. This includes standardization of global key tasks (classification, embargo control, automation), implementing periodic controls and coordinating global projects. Its primary goal is securing compliance and monitor governance while also contributing to supply chain optimizations. and the CCT works in close connection with a.o. functions such as, Tax, Finance, Procurement, Regional Logistics, Manufacturing, IT and Customer Service to seek alignment on best practices including data collection and analytics.

Requirements

• Professional degree, preferably in Economics, IT, Law, Logistics or similar.
• 5+ years job experience related to customs preferably in multinational.
• Proven experience with trade compliance IT systems and modules.
• Sound understanding of customs processes including determination of origin and classification.
• SAP knowledge and ability to navigate ERP integrations.
• Analytical and data management skills (Excel, reporting tools, dashboards).
• Experience leading UATs, system projects, or digital implementations.
• Structured, reliable and autonomous working style capable of setting the right priorities.
• Hands-on mentality.
• Solution-oriented behavior and proactively seeking improvement.
• Team player and able to build a good working network both internal and external.
• Fluent in English, additional languages are a plus.

Responsibilities

• Own deployment, configuration, and continuous improvement of MIC modules for origin determination (OCS), customs declarations (CUST), denied party screening (DPS), and classification (CCS).
• Drive automation initiatives in SAP and MIC, including auto-classification, data governance, and error controls.
• Lead preferential origin management in MIC: define and review rules, align with stakeholders, and ensure correct process execution.
• Design and maintain BI and reporting solutions to optimize customs operations, strengthen audit readiness, control costs, and enable data-driven decision making.
• Explore and implement AI-driven solutions to improve customs automation.
• Serve as subject matter expert for UATs, system enhancements, and digital rollouts.
• Oversee IT system health and performance (design, deployment, and interfaces), including managing change requests, creating SOPs, and delivering user training.
• Conduct regular audits and system checks to ensure compliance, accuracy, and operational efficiency.
• Provide expert support on day-to-day IT and system escalations related to customs processes.

What This Job Offers

• Education Level: Bachelor's degree