Customs Brokerage Team Lead

Deringer • Saint Albans, VT

56d • Onsite

About The Position

This position supports our Seattle, WA office and follows a Monday through Friday, 8:00AM to 5:00PM Pacific Standard Time Schedule. This position oversees the import process, either directly or indirectly through direct reports, and ensures compliance with U.S. and foreign government laws and regulations.

Requirements

• Highschool Diploma/GED
• Recent Customs Brokerage experience
• Experience keying entries
• Experience with PGAs

Nice To Haves

• Licensed Customs Broker
• Previous supervisory/managerial experience
• Air and/or Ocean transport experience

Responsibilities

• Guides customers through Customs and PGA requirements and processes by preparing and submitting documents, determining tariff and duty payments, tracking shipments and using the tariff coding system to classify shipments.
• Educates clients about customs regulations, international tariffs, shipping restrictions and insurance requirements.
• Resolves customer problems accurately and professionally.
• Assists subordinates as needed to complete the work of the department.
• Provide coverage for CHB operations when staffing needs arise throughout the region.
• Responsible for the operation of the office when the manager is absent, unless the district manager is standing in for the manager.
• Seeks feedback from team regarding pain points with their work, and how we can improve processes/procedures to be more effective and efficient.
• Stays up-to-date on all Customs/PGA and Deringer procedure changes.
• Manage aging/unresolved audits, communicating status as needed to managers and employees, to assure completion and provide guidance and consultation as needed to help resolve issues.
• Perform routine and periodic Relationship Reviews, in coordination with Key Account Managers and our Sales team.
• Provide regional support to cross-training and development initiatives within the region, to assure continuity and operations.
• Performs additional duties as assigned by management.

Benefits

• A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits.
• We offer generous paid time off, including paid holidays, and promote flexibility in your work environment to assure a positive integration of work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees