Customs Brokerage Specialist - S2

FedEx Logistics•Village of Champlain, NY

10d•$16 - $25•Hybrid

About The Position

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings Performs entry reconciliations as needed Ensure all government and organizational policies are followed. Follow up on Customs matters and resolve problems. Performs entry reviews as needed HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required. Data entry/keyboard experience required. CCS and/or Brokers license preferred. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Knowledge of customs regs, harmonized tariff schedules preferred. Performs other or additional duties as assigned. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.

Requirements

HS Diploma or GED required
Minimum of 6 months work experience required
Data entry/keyboard experience required
MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
Excellent communication skills, verbal and written
Organizational Skills
Inter-personal skills
Problem solving Skills
Handle high volume of work
Handle time sensitive work
Ability to work independently with minimum supervision
Ability to use multiple systems and reference material
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
Detail oriented
Knowledge in HTS classification & familiar with the harmonized tariff system
Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise

Nice To Haves

Minimum of 12 months of industry experience preferred
CCS and/or Brokers license preferred
Knowledge of customs regs, harmonized tariff schedules preferred
12 months of brokerage or transportation experience and/or customer service experience required
The shift for this position is Mon-Fri 3pm-11:30pm
This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy. Must be located within close proximity of our Champlain, NY office.
Currently offering a temporary $3.00/hr pay premium during a surge in volume, subject to removal with 30 days notice.
Mandatory overtime may be required during periods of high volume.
Additionally, working on company-recognized holidays may be necessary

Responsibilities

Coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
Provide impeccable customer service
Process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Adhere to all international importing and exporting regulations
Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers
Process agency brokerage shipments
Handle remote filings
Performs entry reconciliations as needed
Ensure all government and organizational policies are followed
Follow up on Customs matters and resolve problems
Performs entry reviews as needed
Performs other or additional duties as assigned