Customs Brokerage Manager

DHL (Deutsche Post) • Dallas, TX

118d • $79,777 - $106,370

About The Position

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. We have an exciting opportunity for a Customs Brokerage Manager to manage and coordinate all customs clearance activities at our Dallas location.

Requirements

• Considerable knowledge of all regulatory aspects related to importing.
• Ability to create and execute vision for customs product that incorporates compliance, customer service, commercial value and shareholder value.
• Exceptional analytical and problem solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong computer skills, including word processing, spreadsheet, presentation, and database applications.
• Demonstrated personal leadership skills, sharing the core vision and values of DGF and its strategic direction.
• Financial skills / budgeting experience.
• Typically requires BS/BA and 7-8 years' experience in related field, including at least 3-4 years of supervisory experience.

Nice To Haves

• Customs Brokerage License preferred.
• Logis Air / Cargo Wise systems knowledge is a plus.

Responsibilities

• Execute custom and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities.
• Contribute to planning and directing workflow of employees to ensure customs clearance is completed in a timely manner.
• Monitor shipped items, shipping validity dates and debits and duties/tariffs at government institutions.
• Execute customs entries (Consumption & Foreign Trade Zone), categorize goods based on information provided by customers and undertake customs security filing.
• Close out post clearance modification, execute inbound and outbound documentation, archive customs documents and record customs shipment information and physical status.
• Calculate duties, tariffs, price conversions, weight and volume of merchandise exported/imported to/from foreign destinations.
• Impart guidance on pricing and margin, support on bids, RFQs and customer presentations.
• Resolve customer issues and appropriately resolve incidents such as escalations/disputes raised by internal or external customers.

Benefits

• Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Comprehensive medical plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Optional vision coverage for exams, frames, and contacts.
• Optional dental coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees