Customs Brokerage Entry Agent

Hellmann Worldwide Logistics, Inc. • FL

81d

About The Position

The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers. This position plays a crucial role in ensuring that all customs processes are handled efficiently and accurately, contributing to the overall customer experience.

Requirements

• Associate’s degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
• High School Diploma or GED
• One to three years of previous experience in freight forwarding industry preferred
• One to five years of previous experience in Customs / PGA clearance
• Completion of any industry related course is an asset

Nice To Haves

• Proficient in world geography, shipping documentation, and Incoterms preferred

Responsibilities

• Performs all functions required by the brokerage department to service the client
• Performs functions including troubleshooting and problem-solving to provide exceptional customer service
• Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing
• Manages all aspects of the entry process from receipt of documents or data to delivery, billing and scanning
• Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA’s
• Enters all required data accurately into Hellmann’s brokerage system to complete the entry and achieve full release with CBP and PGA
• Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer
• Performs other duties as assigned

What This Job Offers

• Education Level: Associate degree