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The position is on-site in Chesapeake, VA, and is not eligible for remote work or H-1B visa sponsorship. The role involves ensuring a smooth and timely customs process flow, accurate data entry into the operational system, tracking and tracing customs files, and ensuring accurate client billing. The employee will need to understand the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill customer instructions and expectations. Additionally, the role requires transferring customs declaration information into the customs entry system and assisting with the verification and submission of customs declarations to the customs authority, ensuring compliance with regulations at all times.