Customs Brokerage Admin Rep III M-F 9am-5:30pm EST

UPS • Middleburg Heights, OH

1d

About The Position

This position works with customers and brokerage operations with accepting work to the post entry team and notifying our customers of U.S. Customs decisions regarding post entry work filed. Billing of post entry work processed, correction notices and check cutting will also be a requirement of this position.

Requirements

• High school diploma, GED, or international equivalent
• Proficiency in Microsoft Office
• Accurate and rapid data entry
• Excellent verbal and written communications skills
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

• Minimum of 2 years' experience working for a Customs Broker - preferred

Responsibilities

• Reviewing incoming post entry requests and their validity.
• Managing our post entry email box and working with operations and customers on incoming requests.
• Pulling ACE reports and using Excel to validate information.
• Communicates documentation discrepancies to client and supervisor.
• Provides corrected invoices and documents to the Customer.
• Scans entries into the imaging system meeting allotted and sensitive time requirements.
• Prepares reports and analysis using various software packages and databases.
• Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
• Establishes and maintains client relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees