Customs Account Analyst - Port Huron

Buckland Customs Brokers • Port Huron, MI

272d

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for a Customs Account Analyst, Junior.

Requirements

• High School diploma or equivalent.
• Minimum 1 year of experience in similar role.
• Basic MS Office knowledge.

Nice To Haves

• Preferred experience with customs brokerage software.

Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers.
• Prepare customs and internal documents accurately with guidance when necessary.
• Handle client queries in a prompt, efficient and professional manner.
• Contact clients or other brokers to request additional documents or information if needed.
• Respond to calls and questions from internal and external sources.
• Trace shipments and set up pre-arrivals at Customs.
• Proper escalation and reporting of any issues or delays to Team Leader.

Benefits

• Competitive salary, benefits package and matching retirement plan.
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED