Customer Workflow Innovation Test Design Professional -Newark, DE

Siemens Healthineers

86d • $74,350 - $111,530

About The Position

Join Siemens Healthineers in Newark, DE as a Customer Workflow Innovation Test Design Professional on our Customer Workflow Testing team within Systems Engineering. In this role, you’ll serve as the customer’s voice within R&D, designing and executing real-world lab workflows that reflect the dynamic landscape of modern diagnostics. From high-throughput reference labs processing thousands of samples daily, to agile regional labs and cutting-edge specialty labs, your work will simulate the full spectrum of laboratory operations. Your insights will help engineering teams anticipate how our systems must perform across diverse lab environments, regulatory requirements, and workflow strategies—well before a single patient sample is run. You’ll play a key role in shaping smarter, more adaptable solutions that meet the evolving needs of healthcare providers and patients worldwide. This is classified as 100% onsite as it requires physical presence in the laboratory to perform essential job duties.

Requirements

• Bachelor's degree in medical laboratory science, Biomedical Engineering, or a related field.
• Hands-on understanding of clinical laboratory operations and diagnostic workflows.
• 1+ years' experience in design validation, systems testing, or equivalent lab diagnostic work in a regulated environment (FDA/ISO 13485/CLIA).
• Curiosity and aptitude for new technologies such as AI/ML, advanced analytics, or test automation frameworks.
• Excellent written and verbal communication skills with the ability to translate complex lab realities into clear engineering insights.
• Ability to work onsite in a laboratory environment and to adapt quickly to changing priorities.

Nice To Haves

• Experience as Laboratory Technician or Medical Technologist preferred.
• Familiarity with Siemens Atellica Solution instrumentation and Siemens Automation/IT products.
• Experience applying Agile or iterative development practices.
• Background in exploratory testing or implementing automation in complex, software-enabled instruments.
• Exposure to AI-driven data analysis or workflow modeling is a plus.
• Experience collaborating across multi-disciplinary teams (assay, software, hardware, service).

Responsibilities

• Embedding the customer perspective early in the design cycle—translating real laboratory workflows and personas into actionable insights for R&D teams.
• Leading persona-driven workflow evaluations across a variety of lab environments to expose usability gaps and hidden risks well before market release.
• Driving smarter testing practices—from AI-assisted workflow discovery to targeted test automation and advanced exploratory testing—to accelerate learning and increase product robustness.
• Partnering cross-functionally with systems engineering, assay development, software, and service teams to co-create next-generation diagnostic solutions.
• Championing continuous improvement by piloting new technologies and techniques that raise the bar for efficiency, quality, and customer satisfaction.
• Supporting design validation activities as needed to ensure regulatory and quality requirements are met.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees