Customer Technical Training Specialist (Subject Matter Expert and Senior Level)
About The Position
Customer Technical Training Specialist (Subject Matter Expert and Senior Level) Company: The Boeing Company Boeing Global Services (BGS) is currently hiring for a broad range of experience levels including Customer Technical Training Specialists (Subject Matter Expert and Senior Level) to support the Training Team in Seattle, WA. The primary focus of this role is to develop, conduct and evaluate the effectiveness of technical training. This focus requires the analyses of customer technical training needs to determine appropriate training content, objectives, and design. Additional duties of the role include research, courseware updates, and the development of new media in support of customer training. This is an on-site Seattle position and is primarily a 1st shift position but occasional adjustments to support classes, meeting, workshops, etc. are occasionally required.
Requirements
- FAA A&P/Aircraft Electronics Technician Certification or EASA B1 and B2.
- Experienced in electrical and electronics troubleshooting.
- Formal Electrical or Avionics Training (degreed or military).
- Experience interpreting commercial technical data including drawings, maintenance, and operations manuals.
- Experience conducting technical training and/or performing instructional system development.
- 5+ years' experience in aircraft maintenance and troubleshooting (Time you were the technician physically working on the airplane with tools in hand).
- Capable of traveling 25% of the time.
Nice To Haves
- 10+ years' experience or an equivalent combination of education and experience (Higher education includes college, university, technical school, licensing/certification programs, etc.).
- Component Level Troubleshooting and Repair.
- 2+ years’ experience conducting technical training on large complex commercial aircraft.
- Electrical or Aeronautical Engineering Degree (preferred).
Responsibilities
- Independently conducts customer training in broad subject areas using the approved medium to satisfy customer training requirements.
- Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
- Develops, conducts, and evaluates effectiveness of technical training.
- Uses specialized software to research, configure, maintain, update, and develop new and existing media and materials.
- Travel both domestically and internationally up to 25% of the time.
- Ability to adjust shift.
- Works under general supervision.
- May be asked to support other programs or perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
