Customer Technical Service (CTS) Application Scientist – Agronomy

Roquette•Geneva, IL

About The Position

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

Requirements

MS or PhD in Agronomy, Horticulture, Sustainable Ag, Crop Science, or related field from an accredited College or University

Nice To Haves

four (4) to six (6) years in Ag product development or support
Diverse knowledge and experience with specialty ingredients for the agriculture and horticulture markets
Direct customer support experience a plus
Leadership, project management, able to coach
Experience as a technical leader to coordinate and execute cross functional projects
Resourceful, effective team player, with ability to work with some autonomy
Some travel, including international travel, may be required

Responsibilities

Lead agronomy customers studies in collaboration with researchers (internal and external) and conduct in depth analysis of trial data to demonstrate the functional value of our solutions (includes current product range, market extension, and new product development)
Develop application solutions to support customer needs based on scientific evidence and relations between function and structure/composition
Support customers trials with a high degree of technical challenge to improve our customer support, our solutions, and develop new solutions
Contribute to innovation projects and new product delevelopments
Provide support to Marketing and Regulatory teams as Agriscience solutions are brought to market
Create and animate training and product promotion materials for sales, distributors, customers and/or go to market resources
Study market trends and assess various agriculture market sub-segments to tailor solutions and drive approach to commercial success
Develop policies, procedures, documentation and facilitate training on current and new processes across the global CTS and R&D team
Practice due diligence in keeping records with proper documentation to facilitate innovation and protect value through patenting of our solutions
Deliver technical seminars on product and process solutions at customer and large group settings
Contribute to a safe and environmentally friendly workplace and comply with Roquette’s safety policies and SOP