Customer Team Leader - Sam's Club
About The Position
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace Your role at Clorox: The Sam’s Club Team Leader is a dynamic, fast-paced position that will set the strategy and vision for a team of field sales professionals and cross-functional specialists to maximize Clorox’s relationships and business results. This leader will achieve company and customer objectives by working closely to link the internal business unit (BU) objectives with customer plans. This role requires a deep level of influence and understanding of the Clorox business units as well as Sam’s Club. In this role, you will: Engage our People as Business Owners: Inspire and encourage team members to take personal ownership of their role and have a clear understanding of the impact on the broader organization Educate teams and team members on what is required to craft and deliver strategic, omni-channel plans Facilitate connection between the Sam’s Club team, cross-functional partners, and Clorox BU leadership Lead in the space of inclusion, diversity, and belonging Drive the Business: Enable profitable growth through leadership and development of strategic direction for the Sam’s Club team Lead the execution of volume, net sales, AMPS and profit objectives for Sam’s Club Customer Planning and Development: Develop relationships with senior leaders at Clorox Develop collaborative and transparent relationships with Sam’s Club merchants Understand and drive both internal and external/customer business planning processes Build Capability to Drive Growth and Eliminate Waste: Ensure team has knowledge and tools to drive growth Drive connection between customer team and cross-functional counterparts
Requirements
- Sam’s Club or Club channel sales
- Clorox LER (Leading Edge Retailer)
- Field Sales
- Multi-functional team leadership
- People management
- Joint Business Planning
- Internal business planning (Clorox CCP)
- 10+ years of CPG
- CPG external (Field/Customer)
- CPG internal (Sales Planning/Sales Strategy)
- BS/BA degree or greater
- Strong customer knowledge
- Consultative/solution selling
- Leverages cross-functional partners and ability to influence up
- Strong communication with broad range of audiences, including senior leaders
- Works outside the enterprise to learn and generate opportunities that create value for the company
- Creating and nurturing a category strategy and business plan
- Ability to lead a multi-functional group and get things done through others (insights, category, finance, supply chain/logistics, shopper marketing)
- Ability to recognize and drive good growth
- Applies sound judgement and moves forward with confidence despite ambiguity or imperfect information
- Ability to assess stakeholder needs/environmental awareness
- Negotiation skills
- Strong financial acumen
- People development & management
Responsibilities
- Inspire and encourage team members to take personal ownership of their role
- Educate teams and team members on what is required to craft and deliver strategic, omni-channel plans
- Facilitate connection between the Sam’s Club team, cross-functional partners, and Clorox BU leadership
- Lead in the space of inclusion, diversity, and belonging
- Enable profitable growth through leadership and development of strategic direction for the Sam’s Club team
- Lead the execution of volume, net sales, AMPS and profit objectives for Sam’s Club
- Develop relationships with senior leaders at Clorox
- Develop collaborative and transparent relationships with Sam’s Club merchants
- Understand and drive both internal and external/customer business planning processes
- Ensure team has knowledge and tools to drive growth
- Drive connection between customer team and cross-functional counterparts
Benefits
- comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs
- robust health plans
- market-leading 401(k) program with a company match
- flexible time off benefits (including half-day summer Fridays depending on location)
- inclusive fertility/adoption benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
