CUSTOMER SVC/LEAD

The Kroger Co. • Albuquerque, NM

3h • Onsite

About The Position

This position focuses on creating an outstanding customer experience through exceptional service and maintaining a safe and clean environment. It involves embracing the 'Customer 1st' strategy and encouraging team members to deliver excellent customer service, while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Smith’s Food and Drug, a part of The Kroger Company, operates over 140 stores across multiple states, aiming to 'Feed the Human Spirit' by providing great experiences for customers, communities, and associates. The company emphasizes a supportive environment for growth and development, offering opportunities for both part-time positions and new career paths.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages our customers to return.
• Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees