Customer Support
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Company Overview: We offer comprehensive commissary services solutions that provide superior administrative, and financial benefits, while providing dedicated customer service to not only the County Sheriff’s Office, but to the inmates as well as their friends and family members. An unwavering dedication to customer service and cutting-edge technology have earned us a superior reputation unmatched by any other provider in the industry. At Kimble’s we take pride in our work, product, and the relationships we build with our customers. We are looking for Customer Service Representatives to join our growing team of professionals. This position will play an important role in Kimble’s success in this area. Position Summary: Handles incoming phone calls and emails from jail staff, inmate family members, and business partners for the purpose of support, troubleshooting, installing, and training on our Trust Fund Management Software (Team 3) and hardware. Lobby kiosks, Booking kiosks, POD kiosks, and Networking. A positive, collaborative attitude, and highly polished professional communication skills are required.
